The catalogue · one part number each

Every system on the desk. One part number each.

You buy spare parts by number. Buy your front office the same way. Each card is one working system: what it does, what it fits, and every capability inside it, each with a number of its own.

All systems

55 systemsBy part number

TERRA-101Live

CALL

An AI voice agent that answers your number and calls customers back in their language, reads part numbers back to them, and writes up every call the moment it ends.

9 capabilities

TERRA-102Live

PERSONA

Named AI colleagues, each with its own brief, voice and languages, and briefs your team can edit right in the dashboard.

6 capabilities

TERRA-103Live

LINES

Real phone lines on a local UAE number, inbound and outbound, every answered call recorded, and channels shared between the AI agents and your team.

4 capabilities

TERRA-104Live

RECEPTION

An AI receptionist on the company line: it plays the legal notice, asks what the caller needs in their own words, and puts them through to the right agent or person.

5 capabilities

TERRA-105Live

HOURS

Office hours, holidays and an answering machine, so the desk knows when to dial, when to hold an e-mail, and what to say after hours.

5 capabilities

TERRA-106Live

DIAL

The outbound queue: it works through a list inside each customer's working day, keeps every callback that was promised, and knows when to stop.

8 capabilities

TERRA-107Live

OPERATOR

Real calls from the browser for your salespeople, with the AI listening in and suggesting the next line on screen.

5 capabilities

TERRA-108Live

WHISPER

Live transcripts of every call as it happens, a note the agent acts on in its next sentence, and a hang-up button for any call.

5 capabilities

TERRA-109Live

READ

Built so that mixed letters and digits come through correctly: brands and codes fed to the recogniser, a second listen to anything spelled out, and the recording used to correct the record afterwards.

5 capabilities

TERRA-110Live

LOOKUP

Three narrow tools the agent may use during a call, built so that prices and suppliers can never reach the phone.

4 capabilities

TERRA-111Live

GRADE

Every finished call is checked and scored: what the agent got wrong, how it sounded, and the rule that would have prevented each slip.

3 capabilities

TERRA-112Live

TRANSLATE

English under every line of a call in Arabic, Russian or Hindi, as it happens, with part numbers and e-mail addresses copied exactly, never translated.

2 capabilities

TERRA-201Live

MAIL

The company's sales mailbox, handled like a mail client inside the desk: conversations, read marks, who answered what, and HTML e-mail.

10 capabilities

TERRA-202Live

TRIAGE

Every e-mail and every attachment read and sorted: enquiry, supplier offer, complaint or automated mail, its language, a one-line summary, and whether a reply is owed.

4 capabilities

TERRA-203Live

DRAFT

A reply drafted the moment an enquiry lands, in the customer's language, with no prices and no promises, waiting for someone on your team to press Send.

4 capabilities

TERRA-204Live

OUTREACH

Template e-mails with merge fields and brochures attached, sent from the company card, with a follow-up call booked automatically.

5 capabilities

TERRA-205Coming

WHATSAPP

A WhatsApp message after a call, when the customer agreed to one, with their replies threaded onto the same customer card.

3 capabilities

TERRA-206Live

FOLLOWUP

A plain e-mail after a call when the customer asked for one, held until someone on your team releases it.

2 capabilities

TERRA-207Live

TELEGRAM

Notices in your team's Telegram group, a topic for each kind, personal feeds, and the assistant one message away.

6 capabilities

TERRA-301Live

RFQ

An enquiry in any form (a photo, a PDF, a spreadsheet, a pasted list) turned into a draft order in a minute, with the brand worked out from the part number.

6 capabilities

TERRA-302Live

SRQ

Suppliers ranked by how much of the order they can cover, and a request with an Excel sheet sent to every one you tick, numbered from the order.

5 capabilities

TERRA-303Live

OFFER

A supplier's reply in any form (screenshot, PDF, spreadsheet or the e-mail itself) read into the request line by line, each price shown beside the one it would replace.

6 capabilities

TERRA-304Live

QUOTE

Quotations and invoices as PDF and Excel, on your letterhead, with lead times in days, weights, split deliveries and alternatives, sent and tracked.

11 capabilities

TERRA-305Live

FREIGHT

Several priced shipping options on a quotation, from your rate book or entered by hand.

2 capabilities

TERRA-306Live

CATALOGUE

Your parts catalogue, with brand, description, unit, weight and HS code, where 328-0730 and 3280730 are the same part.

5 capabilities

TERRA-307Live

PRICELIST

Manufacturers' full price lists loaded as they come, and an order priced from all of them in one click.

3 capabilities

TERRA-308Live

CROSS

Equivalents and cross-references: another brand's number for the same part, grouped, searchable and used everywhere a part is looked up.

4 capabilities

TERRA-309Live

RATES

Exchange rates fetched daily, and every cost converted at the rate of the request it came from.

2 capabilities

TERRA-310Live

ORDER

Customer orders through every stage, linked to the deal and to every request and document raised from them.

4 capabilities

TERRA-311Coming

ESTIMATE

A price for a made-to-order job worked out from its bill of materials and its operations, with every material costed by asking suppliers, just like an RFQ.

3 capabilities

TERRA-312Live

BUY

Purchase orders placed from the supplier's offer, every line's ship date and every time it slipped, the e-mails to chase it, and claims when the goods are wrong.

9 capabilities

TERRA-313Live

STOCK

Warehouses with a ledger of every movement, stock reserved for an order and quoted as in stock, receipts from purchase orders, transfers and stock-takes.

6 capabilities

TERRA-314Live

SHIP

An order's shipments packed into boxes, and from them the packing list, the commercial invoice and the delivery note; or, when the supplier ships direct, packing instructions and labels that name neither your client nor your price.

8 capabilities

TERRA-401Live

CRM

Companies and people, with statuses, owners and their local clock, filed by their e-mail domain so a client is never two cards.

6 capabilities

TERRA-402Live

LEADS

The leads board from Unprocessed to Won, with rules that run automatically and bulk moves for forty cards at once.

6 capabilities

TERRA-403Live

DEALS

A deals pipeline with eight stages up to the sale and three more through to delivery, opened from a customer's request and closed with its order.

4 capabilities

TERRA-404Live

PORTFOLIO

A board for existing customers that shows who is going quiet, with a rhythm of touches (a task, an e-mail or a call) for each one.

4 capabilities

TERRA-405Live

IMPORT

Load an Excel or CSV list of companies and people, preview what it will do first, and undo the whole import if you change your mind.

3 capabilities

TERRA-406Live

DEDUPE

Duplicates found by e-mail domain, phone and similar names, and two company cards merged into one.

3 capabilities

TERRA-407Live

CLOCK

Each customer's local time on their card, from their address or their phone's country code, and every time on screen says whose clock it's on.

2 capabilities

TERRA-408Live

DNC

Do-not-call marks on a company or a person are checked by the server before every dial, not by someone remembering.

2 capabilities

TERRA-409Coming

LISTINGS

A catalogue of what you rent or sell (apartments, offices, vehicles, machines) that the voice agent reads from on the call and the CRM matches to each enquiry.

3 capabilities

TERRA-410Live

MONEY

Contracts, payments and the bank statement matched to invoices, bills and purchase orders, with what each client owes on their card.

6 capabilities

TERRA-501Live

TASKS

Tasks and projects linked to the companies, orders, e-mails and calls they're about, with private lists that stay private.

11 capabilities

TERRA-502Live

ASK

An assistant that answers from your live data and shows what it read, and turns a request for changes into a plan you tick off.

5 capabilities

TERRA-503Live

HOME

The start screen: what needs your attention, oldest first, this month's numbers, the funnel, the agent's day and the suppliers you're waiting on.

5 capabilities

TERRA-504Beta

MOBILE

The desk laid out for a phone: four rooms on a bottom bar, cards as full screens, boards as lists.

2 capabilities

TERRA-505Coming

BOOKINGS

Viewings, service visits and test drives booked by the agent while the customer is still on the line, into your team's calendar, with a reminder beforehand.

3 capabilities

TERRA-601Live

SEATS

Google sign-in, roles from viewer to admin, and a scope that decides whose clients each person can see at all.

4 capabilities

TERRA-602Live

AUDIT

Every change and every refused action logged, with secrets redacted, and kept for a year.

1 capabilities

TERRA-603Live

METER

Every call costed provider by provider, in each one's own units, and a costs page by day, week, month and quarter.

3 capabilities

TERRA-604Live

HEALTH

A health page, alarms to your team's chat and by e-mail, and a warning before the database grows too large.

2 capabilities

TERRA-605Live

BACKUP

A nightly copy of the whole database that the app itself cannot delete, and five weeks of point-in-time backups in a second region.

2 capabilities

TERRA-606Live

DEPLOY

One deployment per company on AWS, described in Terraform, with rollouts that let live calls finish first.

5 capabilities

TERRA-607Beta

BOOKS

Invoices, credit notes, purchase orders, supplier bills and payments written into the Zoho Books organisation your accountant keeps, with payments read back in.

4 capabilities

Book a demo

Pick the parts. We show them running.

Thirty minutes on a live desk: your part numbers, your languages, your suppliers. Tell us which systems you're looking at and we'll start there.

Or write to sales@terramine.ae · call +971 4 498 6443

Optional. Include the country code.
Optional. What you sell, how many calls and RFQs you get a day, which languages your customers speak.
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