About
Built by a parts trader. For any desk that sells.
Terramine trades heavy-equipment spare parts from its office in Dubai. We built the desk for our own sales floor first, on our own calls, RFQs and suppliers, and now it runs other trading companies' front offices too.
Who we are
Two trades. One desk.
The parts trade
Terramine sells original, OEM and aftermarket parts for Liebherr, Caterpillar, Komatsu, Volvo CE and other construction and mining machines, to fleets across the Gulf and worldwide. The people behind it have worked in the heavy-equipment aftermarket since 2014.
The engineering
The engineering behind the desk comes from fifteen years of building and running large cloud and AI platforms. The desk is built and run to the same standard: tested, monitored and backed up.
Why we build it
A parts trader's day is the same three jobs over and over: answer the customer, find the part, ask the suppliers. None of the software we tried did all three, and none of it answered the phone at two in the morning in Hindi.
So we built one desk for all of it, and ran our own trading business on it: every system in the catalogue was written for a real call, a real RFQ or a real supplier reply on our own desk before it was offered to anyone else.
We still sell parts on it every day, so what we build next is whatever slowed our own desk down that week.
How we work
- Your team keeps the final say: nothing is sent or dialled without a human, unless you choose otherwise.
- The agent always says it is an AI and that the call is recorded.
- Every system has a part number, so you know exactly what you are buying.
- We ship small changes often, and every one of them is written down.
Visit us
Our office. In Dubai.
Our sales team works from Jumeirah Village Triangle, on the same desk we sell. Come and see it take our own calls and mail. Write or call ahead, so the right person is in.