TERRA-111GRADELive
It grades its own calls.
Every finished call is checked and scored: what the agent got wrong, how it sounded, and the rule that would have prevented each slip.
Inside TERRA-111 GRADE
3 capabilities, one number each.
TERRA-111-01Live
Mechanical checks
A second introduction, the same question asked twice, two questions in one turn, replies that ran long, talking to a recording.
TERRA-111 GRADE
TERRA-111-02Live
A score out of five
A judge model reads the call and scores it, naming the one rule that would have prevented each slip.
TERRA-111 GRADE
TERRA-111-03Live
How it sounded
From the recording: silence at pickup, the gap before each reply, talk-overs, dead air, speech rate and recogniser misses.
TERRA-111 GRADE