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Six agents. Each with a brief.
Named AI colleagues, each with its own brief, voice and languages, and briefs your team can edit right in the dashboard.
An agent for Gulf parts, one for India, one for service contracts, one each for Arabic, Russian and Hindi, and colleagues for French, Portuguese and Spanish. Every one of them also speaks English and follows the caller when they switch languages.
A brief is plain text your sales manager edits in the dashboard. The next call uses it.
Inside TERRA-102 PERSONA
6 capabilities, one number each.
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Six agents on day one
Six agents come ready to go: Gulf parts, India parts, service contracts, Arabic, Russian and Hindi. Each speaks its own language and English, and switches when the caller does.
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Briefs you edit
Change an agent's brief, or the rules they all share, in the dashboard. The next call uses it, and Reset brings back the original text.
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A brief for one call
Before a call, tell the agent what it's for; during the call, send it a note and it acts on it in its very next sentence.
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An agent per market
Port handling, mining, construction and industrial clients can each have their own agent, who takes their calls by default.
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Pick a voice by ear
Replay the agent's side of a real call in another voice, with the customer's turns kept as they were, and choose by ear.
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French, Portuguese and Spanish
Colleagues for buyers in Africa, Europe and Latin America: Portuguese for Angola and Mozambique, French for West Africa, Spanish for Latin America.
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