TERRA-105HOURSLive
It keeps your hours. And your holidays.
Office hours, holidays and an answering machine, so the desk knows when to dial, when to hold an e-mail, and what to say after hours.
On screen
What your team sees.
Screens from a demo desk: the real product, with made-up customers, numbers and parts.
Inside TERRA-105 HOURS
5 capabilities, one number each.
TERRA-105-01Live
Timetable and holidays
Several time ranges a day, single holidays or whole weeks off, in your office's time zone.
TERRA-105 HOURS
TERRA-105-02Live
Open, closed or auto
A switch that overrides the timetable for a surprise holiday or a Saturday shift.
TERRA-105 HOURS
TERRA-105-03Live
After-hours answering machine
Your message in the agent's voice, then up to two minutes recorded, transcribed and summarised like any other call.
TERRA-105 HOURS
TERRA-105-04Live
Nothing goes out while you are closed
The dialler waits and follow-ups are held. Anyone pressing Dial or Send after hours is asked to confirm first.
TERRA-105 HOURS
TERRA-105-05Live
Your team is told
A notice in the team channel when the office opens and when it closes.
TERRA-105 HOURS