CRM · ERP · AI sales automation · built in Dubai
CRM and ERP for trading companies. With AI on the front desk.
Connect your sales CRM, procurement, orders and inventory with AI that answers calls, reads RFQs and drafts replies. Built for distributors, parts suppliers and service teams, with your people approving prices, purchases and outgoing messages.
Screens from a demo desk: the real product, with made-up customers, numbers and parts.
Six families
CRM, ERP and AI. One connected desk.
AI voice agents
Answer business calls, qualify enquiries and schedule callbacks with a multilingual AI phone agent. Calls and summaries stay with the customer in your CRM.
12 systemsCALL · PERSONA · LINES →
200AI email automation
Manage a shared sales inbox, classify enquiries and draft replies with AI. Connect customer emails, RFQs and follow-ups to the same CRM and order desk.
9 systemsMAIL · TRIAGE · DRAFT →
300ERP & procurement
Connect RFQs, supplier quotations, customer orders, purchase orders and inventory in one trading ERP workflow, with AI to read enquiries and your team approving the next step.
14 systemsRFQ · SRQ · OFFER →
400CRM & sales
Manage B2B contacts, leads, deals and repeat customers in a CRM connected to calls, email and orders. Keep the owner, conversation and next action on every customer record.
13 systemsCRM · LEADS · DEALS →
500Tasks & AI assistant
Track sales tasks and projects, ask questions about your CRM and orders, and manage follow-up work from the same workspace.
7 systemsTASKS · ASK · HOME →
600Deployment & integrations
Run Terramine Desk with user roles, audit history, backups and usage costs. Connect the order desk to accounting where the integration is enabled.
9 systemsSEATS · AUDIT · METER →
One day on the desk
While you sleep, it works.
02:14A foreman calls, in Hindi
The desk answers, reads the part number back and writes the call up.
06:40An RFQ lands from Dammam
Thirty-five lines in a PDF, turned into an order before anyone is in.
09:00Your team walks in
The night is already written up, with a reply drafted for every email.
11:00One click asks every supplier
Requests go out with an Excel sheet; their replies come straight back into the order.
15:30The quotation goes out
On your letterhead, with lead times, weights and alternatives.
18:00The office closes
The desk keeps answering the phone, and calls back tomorrow on the customer's clock.
Most asked about
Start with these six.
TERRA-101Live
CALL
An AI voice agent that answers your number and calls customers back in their language, reads part numbers back to them, and writes up every call the moment it ends.
10 capabilities
TERRA-109Live
READ
Built so that mixed letters and digits come through correctly: brands and codes fed to the recogniser, a second listen to anything spelled out, and the recording used to correct the record afterwards.
5 capabilities
TERRA-301Live
RFQ
An enquiry in any form (a photo, a PDF, a spreadsheet, a pasted list) turned into a draft order in a minute, with the brand worked out from the part number.
7 capabilities
TERRA-302Live
SRQ
Suppliers ranked by how much of the order they can cover, and a request with an Excel sheet sent to every one you tick, numbered from the order.
7 capabilities
TERRA-304Live
QUOTE
Quotations and invoices as PDF and Excel, on your letterhead, with lead times in days, weights, split deliveries and alternatives, sent and tracked.
16 capabilities
TERRA-401Live
CRM
Companies and people, with statuses, owners and their local clock, filed by their email domain so a client is never two cards.
7 capabilities
Solutions
Built for your yard.
Mining
Mine sites run three shifts, buy by part number from three brands, and call in the language of the shift. This is the set of systems that answers them.
8 systemsOpen →
Auto parts
Car and truck parts distributors live on the phone: garages read out OEM numbers, want an equivalent in stock, and call the next shop if nobody answers.
8 systemsOpen →
Freight forwarding
A forwarder's day is a supplier request: a shipper asks for a rate, every carrier and agent is asked, their answers compared and a quotation sent before a competitor's.
8 systemsOpen →
Real estate
Rental and sales agencies take enquiries in every language, at every hour, from buyers and tenants in other time zones, and win them on the first answer.
9 systemsOpen →
From the blog
Notes from the desk.
· Platform
Terramine Desk on your Mac: the desk in a window of its own
A desktop app for the Mac that opens the same Terramine Desk as the browser, with tabs, macOS notifications and a badge on the Dock: what it is, what it is not, and how to sign in.
TERRA-507TERRA-504TERRA-506
· CRM & ERP
CRM vs ERP for trading companies: follow the enquiry to delivery
Which work belongs in CRM, which belongs in ERP, and how a distributor can evaluate the handover using one real customer enquiry.
TERRA-401TERRA-403TERRA-301
· Voice
Part numbers are where voice AI breaks
Why one pass of speech recognition is never enough for 235-60-35300, and the four things a voice agent for spare parts has to do instead.
TERRA-109TERRA-101TERRA-110