TERRA-104RECEPTIONLive
One number. The right colleague.
An AI receptionist on the company line: it plays the legal notice, asks what the caller needs in their own words, and puts them through to the right agent or person.
On screen
What your team sees.
Screens from a demo desk: the real product, with made-up customers, numbers and parts.
Inside TERRA-104 RECEPTION
5 capabilities, one number each.
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The notice, first
Eighteen words before anything else: it's an AI assistant, the call is recorded, and staying on the line means the caller agrees.
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Routes by language
English, Arabic, Russian, Hindi, French, Portuguese or Spanish: the caller says what they need in their own words, and the right agent takes it.
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"I want a person"
The caller is put through to your salesperson by name, with the conversation so far. It never says nobody is available.
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Edited on the desk
The menu, the greeting, the notice, the voice and what callers hear on hold are all edited in Admin. No developer needed.
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Handed over mid-call
When a caller turns out to speak another language, the agent passes the call to the colleague who speaks it, with the conversation so far.
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