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One agent, any language
An agent for the calls you place. It opens in the language of the country it rings, in a native voice picked for that language from the ElevenLabs library, and when the customer answers in another language it carries on in theirs from its next sentence, with nobody passed to a colleague. You can hear and change each voice on the agent's page.
Also inside TERRA-102 PERSONA
The rest of PERSONA.
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Seven agents on day one
Seven agents come ready to go: Gulf parts, India parts, service contracts, Arabic, Russian and Hindi, each speaking its own language and English and switching when the caller does, and one for outgoing calls in any language.
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Briefs you edit
Change an agent's brief, or the rules they all share, in the dashboard. The next call uses it, and Reset brings back the original text.
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A brief for one call
Before a call, tell the agent what it's for; during the call, send it a note and it acts on it in its very next sentence.
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An agent per market
Port handling, mining, construction and industrial clients can each have their own agent, who takes their calls by default.
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Pick a voice by ear
Replay the agent's side of a real call in another voice, with the customer's turns kept as they were, and choose by ear.
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French, Portuguese and Spanish
Colleagues for buyers in Africa, Europe and Latin America: Portuguese for Angola and Mozambique, French for West Africa, Spanish for Latin America.
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