TERRA-102-03Live
A brief for one call
Before a call, tell the agent what it's for; during the call, send it a note and it acts on it in its very next sentence.
Also inside TERRA-102 PERSONA
The rest of PERSONA.
TERRA-102-01Live
Six agents on day one
Six agents come ready to go: Gulf parts, India parts, service contracts, Arabic, Russian and Hindi. Each speaks its own language and English, and switches when the caller does.
TERRA-102 PERSONA
TERRA-102-02Live
Briefs you edit
Change an agent's brief, or the rules they all share, in the dashboard. The next call uses it, and Reset brings back the original text.
TERRA-102 PERSONA
TERRA-102-04Live
An agent per market
Port handling, mining, construction and industrial clients can each have their own agent, who takes their calls by default.
TERRA-102 PERSONA
TERRA-102-05Live
Pick a voice by ear
Replay the agent's side of a real call in another voice, with the customer's turns kept as they were, and choose by ear.
TERRA-102 PERSONA
TERRA-102-06Live
French, Portuguese and Spanish
Colleagues for buyers in Africa, Europe and Latin America: Portuguese for Angola and Mozambique, French for West Africa, Spanish for Latin America.
TERRA-102 PERSONA