TERRA-506-09Live
Only the calls and letters you want
Incoming, outgoing or only the calls with a conversation; incoming letters, outreach, what your team wrote or the agent's follow-ups. Chosen once for your own customers and once for the whole desk.
Also inside TERRA-506 BELL
The rest of BELL.
TERRA-506-01Live
Needs you, on top
A letter nobody has answered, a send held for a person, a call that asked for one, a task that is late. They stay until the work is done.
TERRA-506 BELL
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Clears itself
Answer the letter, send the held e-mail or close the task, and its notifications go to Done without anybody marking them.
TERRA-506 BELL
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Why it reached you
Every line says so: your customer, your task, you were named, you did it.
TERRA-506 BELL
TERRA-506-04Live
Reminders before a deadline
Fifteen minutes to an hour before a task is due, and once more if it is late.
TERRA-506 BELL
TERRA-506-05Live
Done and Snooze
Clear a line, or send it away until this evening, tomorrow morning or Monday. It comes back unread at that hour.
TERRA-506 BELL
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One line for a run
A morning of the agent's calls is one line with the conversations inside, and several moves on one task are one line too.
TERRA-506 BELL
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Pop-ups that know the hour
What matters appears in the corner, and on the computer when the tab is hidden. Outside office hours only what needs a person does.
TERRA-506 BELL
TERRA-506-08Live
One set of switches
Choose what reaches the bell, the corner and Telegram in one table, offered only where your role opens the room.
TERRA-506 BELL