TERRA-502-07Live
Catalogue-first email and chat orders
Email enquiries for catalogue parts become ERP orders and enter supplier sourcing, regardless of brand. New Liebherr, Volvo, Komatsu and Caterpillar parts enter ERP for human approval without creating catalogue cards. Mixed enquiries wait in an ERP draft for a person to press Create. Other brands outside the catalogue are marked not our profile, with no order or reply. Complete chat orders also enter sourcing; unclear quantities and files need review. Inbox shows each enquiry's Autopilot status. Created orders replace Create with Open order; pending readings and excluded enquiries cannot create duplicates from Inbox.
Also inside TERRA-502 ASK
The rest of ASK.
TERRA-502-01Live
Answers with its working
Every answer shows what it read to get there.
TERRA-502 ASK
TERRA-502-02Live
Changes as a plan
A request for changes comes back as a step-by-step plan. Anything that dials or sends starts unticked and asks you to confirm twice.
TERRA-502 ASK
TERRA-502-03Live
Knows what is open
It sees the record on your screen, and a small edit to it is applied at once.
TERRA-502 ASK
TERRA-502-04Live
Give it files
Attach up to four files to a question.
TERRA-502 ASK
TERRA-502-05Live
A budget per question
An admin sets how much one question may cost.
TERRA-502 ASK
TERRA-502-06Live
Autopilot builder (beta)
In Settings, describe a CRM rule to AI, review it and save it switched off. Switch it on separately. Earlier custom email settings still apply to attempts already queued; new enquiries are read catalogue-first. Existing automation has workspace, module and process switches; its original permissions still apply. Open a module's Autopilot from its sidebar to set up processes without leaving your work.
TERRA-502 ASK
TERRA-502-08Live
Your own private agent (beta)
A My agent tab beside the team's assistant: your personal mailbox, your personal tasks and what you ask it to remember, each behind its own switch. Nobody else sees your conversations or its memory, admins included; an admin sees one figure, what it cost. It drafts replies and stages tasks, and nothing is sent until you press it.
TERRA-502 ASK