TERRA-206-04Live
Your own letter counts
Write to that address from Mail or your own mail client, and the held e-mail closes itself.
Also inside TERRA-206 FOLLOWUP
The rest of FOLLOWUP.
TERRA-206-01Live
One e-mail after the call
Written from the call, to the address the customer gave or the one on their card.
TERRA-206 FOLLOWUP
TERRA-206-02Live
Held until confirmed
The strip at the top of the dashboard opens the card where it waits. Correct it and send it, say you already wrote, or drop it.
TERRA-206 FOLLOWUP
TERRA-206-03Live
A lead for whoever it names
"Send it to Ravi in purchasing" becomes a lead in Send info letter, with the name, role and address the call learned.
TERRA-206 FOLLOWUP