Solutions · Medical supplies
The hospital needs it by Monday. Which brand fits?
Medical equipment and consumables distributors answer hospital RFQs where the exact item, its equivalent and its lead time decide the order.
Equivalents decide the order
A procurement officer lists catheters, reagents and spare parts by one maker's code, and accepts an equivalent only if it is named as one. The distributor who answers every line, with the equivalent marked and a date on it, wins.
What the desk does
- Turns the RFQ into an order straight from the file.
- Keeps equivalents as groups, always marked as equivalents, with a record of who decided.
- Asks every supplier at once and captures their lead times.
- Keeps an audit of every change for a year.
The set
7 systems for medical supplies.
TERRA-301Live
RFQ
An enquiry in any form (a photo, a PDF, a spreadsheet, a pasted list) turned into a draft order in a minute, with the brand worked out from the part number.
6 capabilities
TERRA-308Live
CROSS
Equivalents and cross-references: another brand's number for the same part, grouped, searchable and used everywhere a part is looked up.
4 capabilities
TERRA-306Live
CATALOGUE
Your parts catalogue, with brand, description, unit, weight and HS code, where 328-0730 and 3280730 are the same part.
5 capabilities
TERRA-302Live
SRQ
Suppliers ranked by how much of the order they can cover, and a request with an Excel sheet sent to every one you tick, numbered from the order.
5 capabilities
TERRA-303Live
OFFER
A supplier's reply in any form (screenshot, PDF, spreadsheet or the e-mail itself) read into the request line by line, each price shown beside the one it would replace.
6 capabilities
TERRA-304Live
QUOTE
Quotations and invoices as PDF and Excel, on your letterhead, with lead times in days, weights, split deliveries and alternatives, sent and tracked.
11 capabilities
TERRA-602Live
AUDIT
Every change and every refused action logged, with secrets redacted, and kept for a year.
1 capabilities
From the blog
Read more
· Voice
Part numbers are where voice AI breaks
Why one pass of speech recognition is never enough for 235-60-35300, and the four things a voice agent for spare parts has to do instead.
TERRA-109TERRA-101TERRA-110
· Procurement
How to answer spare-parts RFQs overnight: from PDF to quotation
An RFQ lands at 06:40: thirty-five lines in a PDF. What it takes to have the order, the supplier requests and the quotation ready before your team is in.
TERRA-301TERRA-202TERRA-302
· Procurement
One click, every supplier: sourcing spare parts from price lists
Which of your suppliers can quote this order? The answer is in their price lists, and a desk can read 160,000 rows faster than a buyer can open the file.
TERRA-307TERRA-302TERRA-308